Please allow up to 24 hours for this to happen, though usually it's much quicker than that. If you signed up using the Credit Card payment option, a 'Welcome to Whisperings PureStream' email containing your login and password setup link will be emailed to you as soon as your account is activated. If you have an alternate email address we can try sending the 'Welcome' email to, be sure to include that, as well as your phone number in case our emails aren't getting through to you. If you still don't see the email, go ahead and send an email to us at and we'll try resending that to you. If you don't see it, check your spam folder to see if it got caught by one your spam filters (Hotmail and AOL are both especially bad about doing this). So first, be sure you're looking in your correct inbox for that 'Welcome' email. If you signed up using the PayPal option, a 'Welcome to Whisperings PureStream' email containing your login and password setup link was immediately sent to the email address you have assigned in PayPal as your primary email address.

Devices & Apps: How do I set up with my particular devices/equipment/apps? read answer hereĭon't see your question here? Email Question: I Just Signed Up, but Haven't Received My Login Information.

When I try to connect, nothing happens or I get MEDIA SOURCE ERROR.The music is stopping/buffering/disconnecting or expiring my session.How do I log into PureStream and/or log in with the advanced player so I can skip songs, mark favorites or 'remove songs' I don't want to hear any more? read answer here.I signed up, but still hear the commercials.

How do I update my payment info, cancel or turn off recurring billing? read answer here How do I change my username, password and/or contact email? read answer here.I just signed up, but haven't received my login information.These questions cover about 95% of all support inquiries to us about Whisperings PureStream. Looking for Help Tuning in With a Specific Device? Jump directly to the 'device' portion of this FAQ, which covers how to set up PureStream with dozens of devices, including iPhone/iPad, Android Phones & Tablets, Apple TV, Alexa, Bose SoundTouch, Chromecast, Grace Digital Radios, Roku, Sonos and many others! Just Need Help Getting Started with Whisperings PureStream?Ĭheck out our simpler Getting Started page to get up to speed quickly!

Whisperings pure stream